Privacy Policy

Effective Date: 08/25/2025

Butterfly House Pediatric Therapy Center LLC respect your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information, including when you interact with us through SMS/text messaging.

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1. Information We Collect

We may collect the following types of information when you interact with us: • Personal Information: Name, phone number, email address, mailing address, insurance details, and information related to therapy services. • Health Information: Documents and referrals provided by parents or pediatric offices necessary to provide therapy services. • SMS/Text Messaging Information: Mobile phone number, message content, and responses.

2. How We Use Your Information

We use the information we collect to: • Schedule, confirm, and remind families about appointments. • Send account-related updates, including documentation requests and coordination with pediatric offices. • Provide customer care updates regarding therapy services. • Improve our services and communication with families.

3. SMS/Text Messaging Consent

• By providing your mobile number and opting in, you agree to receive text messages from Butterfly House Pediatric Therapy Center related to appointments, account updates, and customer care. • Message and data rates may apply. Message frequency may vary. • You may opt out at any time by replying STOP. For help, reply HELP. • No mobile opt-in or text message consent will be shared with third parties or affiliates.

4. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. Information may only be shared in the following circumstances: • With your consent. • With medical providers or pediatric offices as needed for continuity of care. • When required by law or to protect legal rights.

5. Data Security

We use reasonable safeguards to protect your personal and health information. While no method of transmission over the Internet or SMS is 100% secure, we are committed to maintaining industry-standard practices to keep your data safe.

6. Your Privacy Rights

You may: • Request access to the personal information we hold about you. • Request corrections to your information. • Opt out of SMS/text messages at any time by replying STOP.

7. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will always be posted on our website with the "Effective Date."

8. Contact Us

If you have any questions about this Privacy Policy or your information, please contact us at: Butterfly House Pediatric Therapy Center LLC Email: info@butterflyhouseptc.com Phone: 786-656-0993 Website: https://butterflyhouseptc.com